When outlining your policies regarding the deduction of advance money in case of medical failure and non-refundability after signing an offer letter and visa, it's important to communicate these terms clearly and transparently. Here's a suggestion for how you might phrase these policies :-
Medical Failure Deduction Policy : If a candidate fails the medical examination :- A deduction of 20% will be applied to the candidate's advance payment. The remaining balance will be refunded promptly.
Non-Refundability after Offer Letter and Visa Processing : If a candidate decides not to proceed after signing the offer letter and visa processing has begun: * - The advance money will not be refunded. - This policy is in place due to the costs and efforts involved in the visa processing procedure.
Additional Points to Include : 1. Communication :- Emphasize the importance of clear and timely communication from candidates if they decide not to proceed. 2. Advance Payment Purpose :- Clarify that the advance payment is intended to cover specific costs associated with the recruitment and placement process. 3. Understanding the Policies :- - Encourage candidates to carefully review and understand these policies before committing to the recruitment process. 4. Legal Compliance :- - Ensure that your policies comply with relevant labor and employment laws in the countries where you operate. 5. Documentation :- - Mention that these policies will be explicitly stated in the offer letter or related documentation for candidates' awareness. Always ensure that such policies are fair, reasonable, and comply with applicable laws. If needed, seek legal advice to ensure that your policies align with the legal framework in the Gulf and European countries where you operate. 1. Eligibility for Refunds :- - Clearly define under what circumstances a user may be eligible for a refund (e.g., service failure, cancellation). 4. Non-Refundable Items/Services :- - Clearly state any items or services that are non-refundable. 6. Contact Information :- - Provide contact details for users to reach out with refund inquiries or concerns. 7. Refund Exceptions :- - Outline any exceptional circumstances where refunds may not be applicable. 8. Policy Updates :- - State that your refund policy may be subject to updates and provide a date for the last revision. Refund and Cancellation for Service Provider Company Due to service providers in nature “NO REFUND”, “NO CANCELLATION” will be entertained once the Payment has been made. In case of payment is made by customer, debited from customer bank account but not credited, may be refunded to customers account automatically as per the Bank policies. In case not refunded, customers are requested to contact their respective bank/branch. The refund policies are applicable as stated above and based on Service Agreement with the Customers.
Cancellation Policy
Please note that cancellation policy describes as follows: • Cancellation is not permissible once start the process or middle or end of the process, • Cancellation is not permissible once services is taken or completed, • In case customer return back from abroad after completion of on-boarding process or repatriated or deported, no refund will be made to the customer. • In case customer do not appear to Achieve Placement Service office or become contactless for the period of more than 12 months from the date of last payment, no refund will be made to the customers.
Payment Policy :- 1. Payment Methods :- - Enumerate the accepted payment methods (credit cards, bank transfers, etc.) on your platform. 2. Payment Process :- - Describe the steps involved in the payment process, ensuring clarity for users. 3. Currency and Pricing :- - Specify the currency used for transactions and clarify how prices are determined (e.g., inclusive of taxes). 4. Payment Security :- - Assure users about the security measures in place during payment transactions, such as encryption. It's common for recruitment processes to involve advance payments from candidates. To clearly communicate this payment structure, you might phrase it in your policies as follows:
Payment Structure :- 1. Advance Payment (50%): - After signing the offer letter, candidates are required to make an advance payment of 50% of the total recruitment fees. 2. Remaining Payment (50%): - The remaining 50% of the recruitment fees is due after the successful processing of the visa.
Important Considerations :- 1. Advance Payment Purpose: - Clearly outline that the initial payment is essential to initiate and facilitate the recruitment process, securing the candidate's commitment. 2. Payment Methods: - Specify accepted payment methods and provide necessary instructions for candidates to fulfill their payment obligations. 3. Confirmation of Payment: - Clearly communicate the process for confirming the receipt of payments and the subsequent steps in the recruitment process. 4. Visa Processing Trigger: - Clearly define the criteria or milestones that trigger the commencement of visa processing, tying it to the initial payment. 5. Refund Policy: - Reiterate any non-refundable aspects, especially after specific stages, to set clear expectations for candidates. 6. Documentation: - Ensure that these payment terms are documented in the offer letter or related contractual agreements to avoid any misunderstandings. By clearly articulating your payment structure in this manner, you provide transparency to candidates about the financial commitment required at various stages of the recruitment process. Always ensure that your payment policies align with legal requirements and industry standards. If needed, consult legal professionals to verify compliance.